We are a rapidly growing law firm located in Coral Springs, and we are looking for an English, Spanish, and Portuguese-bilingual Client Concierge (Receptionist).
Look no further if you are looking for a fast-paced, positive team environment with professional growth potential. Our Immigration Law firm has an immediate full-time opportunity for a superstar Client Concierge (Receptionist)… a team player with excellent administrative and communication skills who wants to be our ambassador of first impressions. This is a fabulous opportunity for someone who wants to make a difference in people’s lives.
Our Founding and Managing Attorneys are entrepreneurs who are passionate about and are committed to helping families stay in the USA and realize their American Dream. We need an empathetic Client Concierge who is mature and caring and wants to ensure the client experience with our Firm is second to none.
We have set our sights on being the “go-to firm” for immigration cases. While we are focused on rapid growth, we are still small enough to care about every team member and client. We need someone who is interested in being with us as we grow and is willing to wear multiple hats.
We need someone who can help us take control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with our clients and potential new clients. Ideally, you will have experience as a Receptionist, Secretary, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional. The most important quality you possess is a great attitude and willingness to roll up your sleeves and help wherever needed.
If the following describes you, then YOU may be the superstar we are looking for:
- You believe it’s important to greet all potential and existing clients with a warm, friendly welcome
- You answer the phone with a smile
- You are skilled at communicating with people on the phone, in person, and by email
- You are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional need
- You see an opportunity for an organization where others see a mess
- You are eager to learn new tasks and computer systems
- You value doing it right the first time, so you proofread your work and double-check details
- You know what happens in the office, stays in the office
- You genuinely care about clients and want to deliver an experience that turns them into raving fans
Your basic responsibilities:
- Answer phones and welcome guests
- Schedule appointments and manage calendars
- Perform basic administrative tasks – draft documents, copy, scan, file
- Communicate with potential and existing clients in person, by phone, and by email
- Manage paper and electronic files
- Back up team members when they need a hand or a day off
- Maintain practice and client confidentiality
These items are non-negotiable:
- You must speak Portuguese, Spanish, and English
- You must be available to work and be in the office Monday – Friday, 8:30 a.m. to 5:00 p.m.
- You must have strong administrative skills and be detail-oriented
- You must be comfortable working with various computer programs
- You must be reliable, trustworthy, and able to maintain strict confidentiality
- You don’t think making coffee or getting our guests a beverage is beneath you
- You must be a positive, high-energy team player who is results-oriented – No Drama!
- You must care about something and have goals in life.
This position offers a respectful team culture, opportunities for professional development, benefits, and a competitive salary based on skills and experience.
DIRECTIONS TO APPLY:
If you cannot follow these basic directions, or if you contact us in a manner that leads us to believe you did not read the ad, you will not hear back from us. We expect you to value our time by following directions and paying attention to detail.
To apply, email your resume and a cover letter in PDF format. The subject line of the email should include your last name (all caps), dash, and one word that you would use to describe yourself (lower case) [For example, SMITH-compassionate.] Your cover letter should include the following information:
- Why are you the team member we are looking for?
- What are your 3-year personal and professional goals?
- What are your top 3 strengths and areas for improvement? (no b.s. or back door bragging)
- A link to your LinkedIn page.
CV/Resume to:
Email: jaci@360immigrationlaw.com